1. The Guest who intends to apply for accommodation services rendered by the Hotel shall notify the Hotel of the following particulars:

(1) Name of the Guest(s);

(2) Date of Stay and Estimated Time of Arrival;

(3) Accommodation Charges (based in principle on the Basic Accommodation Charges listedin Table 1 in Appendix); and

(4) Other particulars deemed necessary by the Hotel, such as residential address and contact information of the Guest(s).

1. An accommodation contract shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. The same shall not apply to the case where it has been proved that the Hotel has determined not to accept the application.

2. Once an accommodation contract has been concluded in accordance with the provisions of the preceding paragraph, the Guest shall pay for either total accommodation charges for entire duration of his or her stay at the Hotel or deposits set by the Hotel not later than the beginning of his or her stay at the Hotel or the date specified by the Hotel.

3. The deposits shall be first used to settle the total accommodation charges incurred by the Guest, then secondly to compensate for cancellation and indemnity if applicable under Article 6 or Article 18, and the remaining overpaid balance, if any, shall be refunded to the Guest at the time of payment for accommodation as stated in Article 12.

4. In case when the following Subparagraphs apply, the accommodation contract made by the Guest ceases to be effective as if the Guest has applied for an accommodation with his or her intention to not stay at the Hotel.

(1) When the Guest fails to pay for accommodation charges or deposits applicable under Paragraph 2 not later than his or her stay at the Hotel or the date specified by the Hotel.

(2) When the Hotel has been unable to receive any contacts from the Guest within 10 calendar days, including the day when the Hotel had made the first attempt to contact the Guest (or prior to 3pm on the first day of the stay if the stay starts within the 10-day period), although the Hotel had attempted to contact the Guest(s) based on contact information received in accordance to Paragraph 1 of the preceding Article.

(3) An attempt of the Hotel to contact the Guest has been rejected.

5. Accommodation charges received by the Hotel may not be refunded to the Guest if Subparagraph 2 and 3 of the preceding Paragraph apply

1. Notwithstanding the provision of Paragraph 2 of the preceding Article, the Hotel may enter into a special agreement which waives deposit requirement from the Guest after the accommodation contract has been concluded as stipulated in the same Article.

2. In case when the Hotel has not requested for the deposit payment from the Guest as prescribed in Paragraph 2 of the preceding Article or has not specified the date of such payment at the time when the application for an accommodation contract has been accepted, it shall be treated as if the Hotel has accepted the special agreement prescribed in the preceding Paragraph

1. The Hotel reserves the right to refuse the conclusion of an accommodation contract under any of the following circumstances:

(1) When the application for an accommodation contract does not conform to the terms and conditions set forth herein;

(2) When the rooms are fully booked and there is no vacancy;

(3) When the Hotel deems the person seeking accommodation does not follow prevailing
laws and regulations, public order, good morals;

(4) When the person seeking accommodation is deemed to fall under the following (a) through (c):

(a) An organized crime group (defined under Article 2-6 of Law on Preventing Unreasonable Conduct by Organized Crime Groups from Code 77 issued in 1991), members of an organized crime group (defined under Article 2-2 of said Law), associate members or affiliates of an organized crime group or other anti-social groups;

(b) When the business activities of a company and other organizations are controlled by an organized crime group or its member; and

(c) A corporation whose executives include those deemed to be a member of an organized crime group.

(5) When the person seeking accommodation causes considerable troubles to the Hotel staff and/or other hotel guests through his or her words or actions;

(6) When the person seeking accommodation can be clearly identified as carrying an infectious disease;

(7) When the person seeking accommodation violently threatened or unreasonably burdened the Hotel;

(8) When the Hotel is unable to provide accommodation to the Guest due to natural calamities, malfunction of facilities, and other unavoidable causes;

(9) When the person seeking accommodation is intoxicated and behaves in a manner that causes nuisances to other hotel guests and hinders the operations of the Hotel;

(10) When the person seeking accommodation can be clearly identified as carrying mental illness

(11) When the person seeking accommodation is an under-aged person staying without the consent of his or her guardian.

(12) When the person seeking accommodation applies for an accommodation contract with an intention to transfer the right to stay at the Hotel to other individuals

(13) When the person seeking accommodation has a clear intention not to stay at the Hotel

(14) When the reason to refuse the person seeking accommodation can fall under any
sections of ordinances

1. The Guest is entitled to cancel an accommodation contract by so notifying the Hotel
2. The Guest shall pay cancellation charges in entirety or in part, as prescribed in Table 2 in Appendix, when the reason for cancellation falls under Paragraph 1
3. In case the Guest does not show up by 11pm (or arrival time specified in advance), the accommodation contract may be regarded as canceled by the Guest.

1. The Hotel reserves the right to cancel an accommodation contract under the following circumstances:

(1) When the Guest is deemed likely to conduct or have conducted in a manner which contravenes prevailing laws and regulations, public order, or good morals with regards to his or her accommodation

(2) When the Guest is deemed to fall under the following (a) through (c):

(a) An organized crime group, a member of an organized crime group, an associate member or affiliates of an organized crime group or other anti-social groups;

(b) When the business activities of a company and other organizations are controlled by an organized crime group or its member; and

(c) A corporation whose executives include those deemed to be a member of an organized crime group.

(3) When the Guest causes considerable troubles to other hotel guests through his or her words or actions;

(4) When the Guest can be clearly identified as carrying an infectious disease;

(5) When the Hotel is violently threatened or unreasonably burdened by the Guest;

(6) When the Hotel is unable to provide accommodation to the Guest due to unavoidable causes like natural calamities;

(7) When the guest violates the prohibitive clauses such as smoking in the hotel or tampering with or destroying devices designed for fire and disaster prevention or detection.

(8) When the Guest is deemed likely to transfer or have transferred the right to stay at the Hotel to other individuals

(9) When the Guest violates the terms and conditions set forth herein and the Terms of Use for the Hotel

(10) When the reason for the Hotel to refuse the Guest can fall under any sections of ordinances

2. The notification from the Hotel to the Guest about cancelation of the Hotel accommodation contract for the reasons listed in the preceding Paragraph may be done in person, by phone, by email, or by postal mail (as per information obtained based on Article 2). In case when such notification is not received by the contact obtained based on Article 2, the Hotel may regard such circumstance as if Paragraph 4 of Article 3 applies and the Guest had received such notification after the duration of time normally taken for such notification to reach to the Guest.

1. The Guest shall register the following information at the front desk of the Hotel on the first day of his or her stay:

(1) Name, age, sex, address, and occupation of the Guest

(2) Nationality, passport number, date of entry to Japan in case of non-Japanese guests

(3) Date of departure

(4) Other information deemed necessary by the Hotel

2. In case where the Guest intends to pay an accommodation charge listed in Article 12 by a non-cash payment method such as credit card, the payment information of the Guest shall be provided to the Hotel in advance at the time of registration prescribed in the preceding Paragraph.

1. The Guest is entitled to occupy the assigned guest room from 3pm until 11am on the next day. However, in case when the Guest stays more than one night consecutively, the guest is entitled to occupy the room all day long, except for the dates of arrival and departure.

2. Notwithstanding the provision of the preceding Paragraph, the Hotel may permit the Guest to occupy the room beyond the time prescribed in preceding Paragraph. In such case, extra charges shall be levied to the Guest as follows:

(1) Up to extra 3 hours (1/3 of one night room charge)

(2) Up to extra 6 hours (1/2 of one night room charge)

(3) More than extra 6 hours (one night room charge)

1. The Guest shall abide by Terms of Use determined by the Hotel.

1. The operating hours of facilities within the Hotel shall be as described in brochures in the Hotel, notices displayed in each facility and directories found in the guest rooms and common areas.

2. The Hotel may temporarily change the time prescribed in the preceding Paragraph if deemed necessary. In such case, the Hotel will inform the Guest by appropriate means of communication.

1. The breakdown of accommodation charges is listed as per Table 1 of Appendix.
2. Accommodation charges prescribed by the preceding Paragraph shall be paid in cash or by credit card acceptable to the Hotel, other acceptable methods, at the front desk at the time of arrival of the Guest or upon request by the Hotel.
3. Accommodation charges shall be paid even in cases when the Guest does not occupy the assigned room at his or her discretion after the Hotel has offered the available room to the Guest.

The Hotel shall compensate the Guest for damages caused by the Hotel, regardless of whether or not an accommodation contract or its related agreement has been fulfilled by the Hotel and the Guest. Except for damages caused by the Hotel intentionally or by gross negligence on the part of the Hotel, the total compensation for such damages is capped at 100,000 yen.

1. When the Hotel is unable to provide the room to the Guest, the Hotel, with the consent from the Guest, shall secure a room in a similar standard hotel as the Hotel on a best effort basis.

2. Notwithstanding the provision of the preceding Paragraph, when the Hotel is unable to secure a room in other hotels, the Hotel shall compensate the Guest by the amount equivalent to indemnity charges, which shall be applied as reparations. However, if the reason of not being able to provide the room is not attributable to the Hotel, the Hotel is unable to compensate the Guest.

1. The Hotel shall compensate the Guest when loss, breakage or other type of damages is caused to goods, cash, or valuables deposited at the front desk by the Guest, except when this has occurred due to unavoidable causes. However, for any items of which type and value has not reported in advance by the Guest, the Hotel shall compensate the Guest with the amount no more than 50,000 yen, except for cases when this has occurred intentionally or by gross negligence on the part of the Hotel.

2. For goods, cash, or valuables brought into the Hotel but not deposited at the Front Desk, the Hotel shall compensate the Guest when this has occurred for causes attributable to the Hotel. However, for any items of which type and value has not reported in advance by the Guest, the Hotel shall compensate the Guest with the amount no more than 50,000 yen, except for cases when this has occurred intentionally or by gross negligence on the part of the Hotel.

1. When the baggage of the Guest is brought into the Hotel before his or her arrival, the Hotel shall be liable to retain it only in case when the Hotel has accepted such request. The baggage shall be handed over to the Guest at the front desk at the time of his or her check-in.

2. When the belonging and the baggage of the Guest is found at the Hotel after his or her checkout, the Hotel shall contact the owner of such item for instructions. When no instruction is given by the owner of the item to Hotel or when the ownership is not confirmed by the Hotel, the Hotel shall retain the item for a set period before disposing of it.

3. In order to make appropriate judgment on how to treat the belonging and the baggage left by the Guest at the Hotel, the Hotel is entitled to check inside the belonging and the baggage, if deemed necessary. The Hotel may return such belonging and baggage to the Guest or follow the procedure prescribed in the preceding Paragraph. The Guest is not entitled to make any objection to the Hotel with regards to such judgment made by the Hotel.

4. In cases where Paragraph 1 and 2 apply, the liabilities of the Hotel to keep custody of belongings and baggage of the Guest are capped at 10,000 yen, except for cases when this has occurred intentionally or by gross negligence on the part of the Hotel.

If the Hotel incurs losses, including but not limited to cleaning costs, repair costs, sales opportunities foregone, due to violation of terms and conditions set forth herein or Terms of Use on the part of the Guest, the Guest shall compensate the Hotel for such loss events.

1. If the Guest stays at the same room for 2 nights or more, the Hotel staff cleans the room daily in principle.

2. Even in cases when the Guest requests not to clean the room, the Hotel has obligations to clean the room at least once for every three days of his or her stay due to rules inferred from laws and regulations in Japan. Also, the Hotel is entitled to clean the room at its discretion, if deemed necessary.

3. With regards to cases when the preceding Paragraph applies, the Guest is not entitled to make any objection to the Hotel.

1. The Hotel reserves the right to revise the terms and conditions set forth herein at its discretion, if deemed necessary.

2. If the terms and conditions are revised, the Hotel shall release the revised contents of the terms and conditions and the revision date on the website or inside the guest rooms.

1. Although an non-Japanese version of the terms and conditions set forth herein may be distributed to the Guest, application and interpretation of the Japanese version takes precedence over that of the non-Japanese versions in cases where there is a discrepancy in contents between Japanese and non-Japanese versions.

1. The terms and conditions set forth herein conform to Japanese laws and are written based on interpretations of Japanese laws.

2. Any disputes between the Hotel and the Guest shall be brought to either the Osaka District Court or the Osaka Summary Court as the first instance of exclusive jurisdiction of the courts, depending on the amount in dispute.

Table 1: Breakdown of Accommodation Charges and Other Fees (regarding Paragraph 1 of Article 2 and Paragraph 1 of Article 12)

Types of Charges to be incurred by the Guest
Accommodation Charges

(1) Basic Accommodation Charge (Room Charge + Meal Charge, incl. Breakfast)

(2) Service Charge(10% of Basic Accommodation Charge)

In order for the Guest to stay comfortably and safely at the Hotel, FP HOTELS (hereafter referred to as the Hotel) requires the Guest to follow the Terms of Use in accordance with Article 10 of the General Terms and Conditions for Hotel Accommodation. If the Guest does not follow the Terms of Use, the Hotel may determine to cancel an accommodation contract with the Guest at its discretion in accordance with Subparagraph 9 of Paragraph 1 of Article 7 of the General Terms and Conditions for Hotel Accommodation. If any disputes arise as a result of non-conformance of the Guest to the Terms of Use, the Guest shall acknowledge that the Hotel take no responsibility over such disputes.

1. In principle, the room shall be used for the contracted number of guests. If the Hotel finds the room is occupied by guests in excess of the contracted number without any prior notice, the Hotel shall charge the Guest for the amount chargeable for the additional number of guests.

2. The Hotel prohibits the Guest from taking the following articles into its premises:

1. Animals, Birds (except for service dogs)
2. Guns, Knives, Narcotics, and any articles prohibited by laws and regulations
3. Inflammable particles, volatile oil, and any materials harmful to human bodies
4. Articles in extremely heavy volume or large quantity
5. Articles with stinking odors
6. Articles in disturbance of hygiene, safety, and ambience of the Hotel
7. Other articles the Hotel prohibits the Guest from taking to its premises

3. The Hotel prohibits the Guest from the following conduct:

1. Smoking within the premises of the Hotel including all hotel rooms and common areas.
2. Quarrels, diffusion of stinking gas, and other conducts which annoy and disgust third-party guests
3. Any conducts against public order and moral
4. Distribution of brochures and other types of advertising materials to other guests
5. Any conducts to move, modify, remove, and use the facilities and articles owned by the Hotel against their original purposes
6. Keeping personal belongings unattended outside the Guest room
7. Entering facilities inaccessible to the Guest
8. Conducting for-profit activities in the Hotel
9. Any conducts in disturbance of hygiene, safety, and ambience of the Hotel
10. With regards to the internet service (hereafter referred to as “Connectivity Service”)

provided by the Hotel guests may not engage in any of the following:

(a) Any acts that in fact or have the possibility of infringing upon the rights of the Hotel or any third parties (including but not limited to intellectual property rights, patent, practical models, copyright, designs or trademarked symbols) as well as any act that would aid in the circumvention of the above rights.

(b) Any acts that in fact or have the possibility to infringe upon the privacy, belongings or rights of other individuals

(c) Any acts that discriminate against, slander or degrade the integrity of other individuals.

(d) Any act of fraud or related interference that may induce or exacerbate any acts of fraud.

(e) The production, sale or any act related therein of any and all illegal goods including but not limited to illegal substances, guns, poisons or explosives.

(f) Gambling, or any such act or transmission that could promote or induce such criminal activity.

(g) Any acts disseminating or displaying the mistreatment of children or child pornography including but not limited to videos, images, recordings or documents, or the act of advertising, disseminating or the sale thereof.

(h) Any act that could be construed as in violation of laws regarding Stalking (Heisei 12, Law No. 81)

(i) The perpetration of any pyramid schemes (also known as ponzi schemes).

(j) Any acts of solicitation in violation of laws which regulate the solicitation of children including but not limited to (Heisei 15, Law No. 83).

(k) Tampering with or erasing information related to the Connection Service.

(l) Any acts of identity theft or fraud by which the user impersonates another individual.

(m) The act of disseminating malicious software.

(n) Any act in violation of the Public Office Election Law (Showa 25, Law No.100).

(o) The dissemination, without notice, of advertisements or solicitations that are injurious to public morality or the feelings of others.

(p) Any act that interferes with another’s ability to receive email.

(q) Sending or responding to chain emails.

(r) Any act in violation of laws regarding the the appropriate dissemination of special mail formats (Heisei 14, Law No. 26).

(s) The acquisition of another individual’s personal information either without gaining prior permission or through fraud or other misrepresentations.

(t) Any acts that in actuality or have the possibility of violating any Japanese laws aside from the above.

(u) Any act that even if not in direct violation of any of the above is deemed by the Hotel to be in violation, either by impression or in actuality.

(v) Any act that is in violation of public morality or any actions that infringe upon the freedoms of others as decided by this hotel.

4. In the event that this hotel finds that a guest has smoked in one of the guest rooms the guest will be charged a cleaning fee determined by the hotel.

5. Articles entrusted to the hotel shall be handled as follows:

(1) The length of an article’s entrustment shall be determined by the Hotel at the time of the item’s entrustment.

(2) In the case that valuables are entrusted to the hotel please clearly inform the Hotel of their value and type at the time of entrustment.

(3) The Hotel cannot accept items valued at more than 100,000 Japanese yen, cash, monetary instruments, any devices containing recording devices (including but not limited to computers, cellphones or other electronic devices), items that contain private information,

explosives, dangerous items, perishable items, fragile items, plants, animals, any illegal items, or any items deemed by this hotel to be unacceptable.

(4) (a) In the event that items entrusted to the Hotel are lost or damaged, the Hotel accepts no responsibility in the case that such loss or damage is the result of an act of god.

(b) In the event that the Hotel or a third party is damaged due to the damage, deterioration,or corruption of items entrusted to the Hotel by the Guest the Hotel shall indemnify the Guest for any such damages.

(5) In the event that an item is not collected within 7 days of its entrustment to the Hotel the hotel shall dispose of any and all items at its discretion. The Hotel accepts no responsibility for any losses that may occur as a result of the disposal of such items. In addition, any cost associated with the disposal of such items shall be the burden of the Guest.

(6) The Hotel shall take the following emergency measures with regards to disclosure, submission, or disposal for items that meet the below criteria. In the event that such emergency measures result in damages on the part of the Guest, the Hotel takes no responsibility.

(a) In the event that the police or other appropriate law enforcement agency demand the submission of such items.

(b) In the event that such items are discovered to be prohibited items described above.

(c) In the case of natural disaster or fire and the hotel deems it necessary to dispose of such items.

6. Although a non-Japanese version of the Terms of Use may be distributed to the Guest, application and interpretation of the Japanese version takes precedence over that of the non-Japanese versions in cases where there is a discrepancy in contents between Japanese and non-Japanese versions.